Tag Archives: inclusion

Michelle Beauchamp: Leveraging Diversity as a Team Leader



Joanie has a conversation with Michelle Beauchamp about diversity, equity, and inclusion in the tech world.  Michelle is the CEO of The Champ Group, a training and coaching firm that focuses on sales and diversity.  One of the reasons Michelle is so special is that she is a very positive, encouraging person.  She will inspire you in this episode.

Highlights:

Q: How did you come to help organizations work on diversity, equity, and inclusion?

“My passion is to help people learn and grow and succeed.  When I started The Champ Group, I decided to focus on leadership, sales, and communication.  That’s what I have done for 14 years.  I love helping people grow in those three areas.   I help people understand the greatness they already have within themselves.”

“This summer, I had an epiphany.  It happened because of my awareness of so much racial injustice— the cases of Ahmaud Arbery, BreonnaTaylor, and George Floyd—and that’s just to name a few, just for this year.  I thought, ‘I have a passion for this.  Clearly, I have my own experiences being a Black woman,’ and I thought, ‘I need to put my leadership training that I already have and the subject of diversity and inclusion together and make that work.’  I came across a program from another group I’m a member of—a program that I could purchase a license to—and I decided, ‘I’m going for it!’”

“Clearly, this is a subject that is tough.  Everybody has an opinion about it.  Some subjects that I already teach, such as the power of listening, the energy that is required to really listen and not interrupt and jump in there, and the ability to have empathy, are already leadership traits that I train on.  It’s just that now, we can dive into it on the subject of diversity and inclusion, which does require a lot of listening, a lot of empathy, and speaking at the right time.”

Q: A lot of clients are asking about diversity, equity, and inclusion.  But, especially in tech, I hear that they feel like they are doing as much as they can, and they don’t know what else to do.  Or they are concerned about doing the wrong thing and are playing it safe by doing nothing.  What is your response to that?

“The good news is that it is being discussed.  People are curious and they are concerned.  I look at that as a good news thing.  I’ve been doing a lot of research on this and I saw some descriptions that I thought were interesting.  One came from Accenture and it said that companies who take this on need to have bold leadership.  They need to have an empowering environment.  And they need to be willing to take action.  You can’t have these conversations and then nothing happens.  That’s what employees are concerned about.  Not doing anything, that’s what not to do!  Don’t try to sweep it under the rug.”

“I wish that more companies would hire consultants to work with them on this because that’s what companies do; they seek professional guidance when they need help with something.  The same is true with this subject.”

Q: The stats on diversity in STEM suggest that not enough is being done.  What are technical organizations missing?

“I hear ‘We can’t find qualified minority applicants.’  That has to be yesterday, not today and tomorrow.  It does take extra effort.  Someone in the company can have the job responsibilities to reach out to other communities.  For example, there are the HBCUs (historically Black colleges and universities), as well as other ethnic universities.  There are also the chambers and women’s organizations.  The existing workforce is diverse.”

“One thing I know is the people in the tech companies are smart.  Companies that have more diversity enjoy more profits.  It’s worth the effort to go out and find the people.  We need more people to be mentors and sponsors.  That’s the inclusion part of it.”

Q: How do we start the conversations and take action?  Listen to the episode to hear Michelle’s response.  Her advice for starting is simple yet critical, something we can all do.  She also shares tips on what to do and what not to do in leading efforts in diversity, equity, and inclusion.

Words of Wisdom:

The first thing to do is have the leaders check themselves.

If you’re not embracing diversity, equity, and inclusion, accept that.

None of us has all the answers.  We just need to show we care.

Embrace the effort to reach new communities.

It’s little things, like who are you inviting to lunch?

We need to get over it!

No matter what the cause is, we all need allies.

Contact Michelle Beauchamp:

Email: michelle@thechampgroup.com

Website: https://www.beasaleschamp.net/

LinkedIn: www.linkedin.com/in/MichelleBeauchamp


Alex Balazs: The Benefits of Inclusive Leadership



Joanie interviews Alex Balazs, Senior Vice President and Chief Architect at Intuit.  Alex shares the story of his transformation from being a quiet engineer to becoming a communicative leader.  He also shares his insights on inclusion and describes how he is supportive of women in tech.  Being inclusive is key for Alex and he shares why.  He is also on the Board of Lead Inclusively, Inc., a company that helps companies be more inclusive.  We cover a lot in this episode, so be sure to listen to the end.

Highlights:

Q: Tell us the story of how you came to work at Intuit.

“I was born in Ohio and was raised in the Midwest. I always had this feeling that I needed to expand my horizons.  Post graduate, I moved to Northern California and worked for Carl Zeiss.  My first professional program language was Assembly.  I went to work for a startup in Boston and it didn’t work out, but a mentor from Carl Zeiss had just bought a small startup called Intuit and invited me to interview.  I started at Intuit in 1999.”

Q: How did you branch out of being a quiet engineer?

“I was a total introvert growing up.  I was always confident in my personal ability but didn’t know how to communicate.  There was a dissonance between what I felt I could say and what I felt was coming out of my mouth.  And it led me to not say things.  I was afraid I would say something stupid.  I felt the need to be the smartest person in the room and if I didn’t feel I was then I didn’t say anything.”

“There were a couple of events in my early Intuit career where my leadership moved on.  This was the leadership that was responsible for communicating to the rest of Intuit and figuring out which projects we should be working on.  When they all left, I said, ‘Now what am I supposed to do?’  I felt really sorry for myself.  I was afraid. I was angry.  I was upset.  And suddenly I just said, ‘This is an opportunity for me, and I don’t know how I’m going to do it, but I’m going to transform myself into someone who can communicate.’  Through that process I learned that I had to start putting myself out there.”

“The last part of the transformation for me was the transformation from hoping I was the smartest person in the room to expecting I was the dumbest person in the room.”

Q: How does surrounding yourself with people who are smarter than you improve your leadership?

“I do think as you get into leadership roles, it is the only way to be successful.  I’ve seen leaders who’ve tried to be leaders and the smartest person in the room, and it doesn’t work.  Smart people don’t want to work for you.  Smart people with ideas don’t want to speak up.  As an engineer, your job is to assert and to take up space.  I realized as a leader, my job is to create space so that other people can step into that space.”

“And when I did that, the notion of introvert/extrovert became a misnomer.  It wasn’t necessarily about me becoming an extrovert.  It was about me bringing in diverse thought and viewpoints from everyone, including many engineers who are introverts.”

To hear Alex’s tips on how to bring in introverts, how he is inclusive of all diverse people, and how he supports women in tech, listen to the episode.

Words of Wisdom:

“Think of three concentric circles: your comfort zone, your learning zone, and your panic zone.  The only way to make your comfort zone bigger is to get into your learning zone.”

“Surround yourself with people who are smarter than you.”

“I don’t know how a company can survive without being diverse.”

“Working for tech companies, we actually have privilege.”

Contact Alex Balazs:

LinkedIn: https://www.linkedin.com/in/alexgbalazs/

Twitter: @alexgbalazs