Tag Archives: women in tech

Abby Malchow: Crafting a Career in Big Tech



Abby Malchow is a Manager of Small Business Partnerships at Amazon. She develops and manages partnerships that help drive success for early-stage entrepreneurs and small businesses through delivering programs and investments that support their continued growth. Abby appeared on Reinventing Nerds Episode 6 and talked about Women Vets in Tech when she was working at Intel. Abby is a retired U.S. Navy Chief and combat veteran, serving more than 20 years in the military. In the current episode, Abby discusses how to navigate a career in a big tech company.

Highlights:

Q: Tell us about the variety of interesting jobs you have had at Amazon.

She has remained focused on small businesses and entrepreneurs in various roles and in various organizations within Amazon. She was first hired to work on the Global Military Affairs team and figure out where Amazon can help military small business owners if they do want to sell in their store and look at entrepreneurship as a form of employment. She gave them educational opportunities and worked closely with the Military Empowerment team. She moved on to the Finance organization to manage strategic partnerships with a diversity of small business owners and entrepreneurs. Now she works in the broader consumer organization, where she has worked in a couple of different roles.

Q: How do you navigate a career in a big company?

Abby talks about the importance of networking and creating partnerships across the organization. Because Amazon is a fairly flat company, it is important to identify people across different teams to drive a goal forward. She says she is a huge believer of going into the office.

Q: Why is going into the office important?

Abby discusses the importance of being in the office to meet people and build relationships and how simply being there in person facilitates networking. Abby also gives other networking suggestions, such as getting involved in different initiatives and finding common interests and being proactive about meeting people in different roles.

Q: How do you maintain your flexibility to work in a fast-moving, ever-changing organization?

Abby likes the unpredictability and being able to innovate and create in her roles. That is what keeps her there. She describes how she has become much more marketable having worked in different roles. She has gained a variety of skill sets.

Q: Research repeatedly shows that people leave jobs because of their manager. How do you find the good ones to work with? What do you look for?

Abby suggests that people learn more from their terrible managers than from their good managers. She also suggests that direct, honest feedback to one’s manager is important and having a manager who gives you opportunity for growth is critical.

Listen to the episode to hear more about Abby’s tips on knowing the culture, being nimble and flexible, being able to compromise, and challenges that women face in big tech.

Words of Wisdom:

I’m a huge believer of being inside the office.

You always have to “make the ask” to schedule time with people and get to know them.

You can almost always come to a compromise, but you have to be open to feedback.

You want a manager who is a gardener, not a gatekeeper.

Contact Abby Malchow:

LinkedIn: https://www.linkedin.com/in/abbymalchow/


Kamales Lardi: Humans, Business, and Technology



Kamales Lardi is a digital tech expert, business advisor, speaker, teaching fellow, and an author. She  recently published a book called The Human Side of Digital Business Transformation. Kamales is globally recognized as an influencer and Thought Leader in Digital Transformation. She has been advising multinational companies across various industries in Europe, Asia and Africa for over a decade. In this episode, Kamales talks about what an effective digital business transformation looks like, how technology affects humanity, how to use tech for good, and how a diverse ecosystem of players increases business success.

Highlights:

Q: What is your background and how do you use your knowledge of both technology and business?

Kamales is from Malaysia originally. She did her MBA in the United Kingdom, and she now lives in Switzerland. She started out in tech working for Anderson Consulting (a.k.a. Accenture) performing technology implementations for large corporations and found she needed to have a deeper understanding of how businesses work and that’s when she got her MBA. Since then, she has been helping companies use the application of technology to increase business value.

Q: What is your book The Human Side of Digital Business Transformation about?

The transformation part is taking the business on a journey to be successful in the digital economy. That involves taking the people in the organization on the journey. It goes beyond change management and cultural change to creating an ecosystem of players that help the organization become successful in the future. The players are located both inside and outside the organization and include business owners, management teams, employees, customers, partners, collaborators, educational institutions and so on. Kamalesh describes the ecosystem model and how the different players contribute.

Q: How are generational shifts affecting tech?

Kamales describes how bridging generational divides is a part of digital transformation efforts. She discusses how different generations of people have different values and demand different things from companies, such as stability and purpose, and what that means for companies.

Kamales also talks about diversity as part of an effective digital transformation strategy and many other things, including the importance of artificial intelligence (AI), and how technology is affecting humanity. Listen to the episode to hear the full interview.

Words of Wisdom:

The new generation of people knows there is an alternative to the 9-5 job.

Technology has not only triggered a change in behavior, but also it has triggered a change in mindset.

I am a technology optimist. I believe in the transformative capabilities in tech, the good in tech.

There is a darker side to technology if we don’t apply it well. A diverse ecosystem provides checks and balances.

There are hype cycles of technology, but there are no “silver bullets.”

Technology can allow us as humans to focus on deeper interactions.

Contact Kamales Lardi:

Book: The Human Side of Digital Business Transformation (Wiley) is currently available on Amazon

and wherever books are sold.

Website: www.kamaleslardi.com

LinkedIn: www.linkedin.com/in/kamaleslardi

Instagram: www.instagram.com/kamaleslardi

 


Sarah Tenisi: Supporting Employee Growth



Sarah Tenisi is the CEO of TenisiTech, an IT Service provider firm. They to help companies build the IT foundation to support their business goals and manage the IT as the business evolves to ensure that the IT continues to be a tool not a hindrance. Sarah also hosts a podcast for people interested in technology and leadership called Tech Me Seriously. She is used to interviewing people but has agreed for today to be the guest and be interviewed.

Highlights:

Q: How did you become interested in IT?

Sarah describes how she was actually discouraged from studying computer science and engineering in college, and how she held true to herself and made her way in.

Q: What is your work experience?

Sarah describes how she started out as an administrative assistant at Hewlett Packard and Adobe, but her managers knew she had studied computer science and supported her growth to move into an IT role.

Q: How did you transition to starting your own IT company?

Sarah talks about how she developed skills in the area of organizational growth in one of her IT jobs and how that gave her the confidence to start Tenisi Tech. She talks about what she learned about IT from the business perspective and how to produce seamless IT transitions for her clients.

Listen to the episode to hear Sarah describe how she supports her team so they can have lives in addition to work, how she overcame a tendency toward perfectionism, listen to her team, and support their growth. She also discusses her experience as a woman in tech and how to get more women in technology.

Words of Wisdom:

IT is about being resourceful.

Perfectionism will ruin your team.

We all have an interesting story.

Leadership teams don’t want to talk about technology; they want to talk about productivity, service, security, and scalability.

Contact Sarah Tenisi:

Tech Me Seriously podcast

Sarah Tenisi on LinkedIn

Tenisi Tech company website


Lydia Chiu: The Importance of Communication in Web Design



Joanie interviews Lydia Chiu, a partner at Jub Jub Interactive.  Jub Jub is a web application development company based in Orange County, CA.  Lydia has over 15 years of programming and web development experience.  She has a deep understanding of content management systems and enterprise application development.  Listen to the episode to hear Lydia’s stories on how she became a web developer, how she developed as a leader and how communication has been core to her success.

Highlights:

Q: How did you develop an interest in web design and become a partner at Jub Jub?

It’s not the typical story and it involves an interesting pivot and an unusual partnership.

Q: What challenges did you run into early on as a team lead and how did you overcome them?

It included a feeling of imposter syndrome, a lot of learning, and good communication skills.

Q: How have you evolved as a leader over the years, for example as a partner at Jub Jub?

Learning how to groom new leaders and employees who could interact effectively with clients.

Q: How do you understand your clients’ businesses and needs and what skills did you have to develop to get better at that?

Lydia’s early work in customer service while in high school was an important experience for her to develop communication skills and comfort in delivering bad news.  Delegating is an ongoing challenge.

Q: There aren’t many women who do what you do.  What has been your experience as a woman in the field of software development?

Lydia has had great female role models but has also encountered some unfortunate situations with clients who respond to her differently than her male counterparts.  Listen to the podcast to hear her stories.

Words of Wisdom:

Mom was always right.

No matter what you’re doing, writing and coding are fundamental skills for success.

Anytime you start a business with partners, there’s a huge amount of trust that you need.

Knowing you’re going to work through conflict is key to a successful partnership.

Contact Lydia Chiu:

Website: jubjub.com

Email: lydia@jubjub.com

Twitter: @lydiaatjubjub


Meetesh Karia: Advantages of Diverse Teams



Joanie interviews Meetesh Karia, CTO of The Zebra, the nation’s leading insurance search engine.  Meetesh’s interest in computers goes back to childhood.  He taught himself several programming languages back in the 80s when he was a kid and played on his dad’s 8086 computer.  He studied computer science and math and minored in psychology in college.  Meetesh is first generation Indian American and he grew up understanding and valuing what diverse teams bring to the table.  We talk about how to recruit, hire, and manage diverse people, the unexpected benefits and challenges of diversifying, how to manage people remotely, and how Meetesh grew from managing a handful of people to over a hundred.

Highlights:

Q: Why and how do diverse teams help?

“Let me start by illustrating it with a story.  In early days at The Zebra, when we were designing our first release and we were designing the thing we thought we wanted to use.  We built it and released it.  What we learned through that was that 40% of drivers in Texas drive uninsured and that there are a significant number of them that pay their insurance on prepaid debit cards.  They do that because they pay enough to get legal and then let it lapse and that’s because they are deciding on whether to pay this or their utility bill or their phone bill.  While I didn’t come from significant means, I thankfully was lucky enough to never have to worry about are we legal or do we have lights?  That different perspective never occurred to any of us because we had not lived it.  That’s one example of how and why diversity, in terms of viewpoints, experiences, age, and everything, is critical to building a better company and team.”

Q: I hear a lot of excuses of why people don’t hire for diversity.  What kinds of strategies have you used to attract diverse people?

“It is challenging but it is doable.  I’ll challenge people to do it because it’s worth it.  One of the reasons it’s challenging is that we, as humans, want to be around people who are like us.  That goes to recruiting as well because we tend to subjectively prefer people who are like us.  People applying tend to look at those companies and if the group of people in those companies don’t represent them, then they aren’t as interested.  It is a challenge and it does require being extremely intentional about it.  It doesn’t happen by accident.”

“A while back, our company was all male—thankfully from different backgrounds—and I started thinking that if I don’t find a woman and start the process of making a gender-diverse team, then it will become more and more daunting for a woman to come into a team full of men.  Around that time, I was looking for help with management of the team.  I sought to hire a project manager.  I thought to myself, this is an opportunity for me to remove the requirement to be technical, to widen the top of the funnel, and focus on bringing in a qualified woman to the team.  That, hands down, has been the best hire I’ve made in my entire career.  She went on from being our project manager, to Director of Engineering, and recently, I promoted her to VP of Engineering.”

Q: How did the non-technical project manager end up in such a technical role as VP of Engineering?

“She picked up enough along the way and she’s a phenomenal people leader.  She learned enough along the way to know when to call BS and when to bring in help.  She’s not going to architect the system, but I don’t need that.  I’m the CTO and I have people with strong software engineering skills.  I need someone as VP of Engineering that can drive delivery, that can manage the team, that can grow the team.”

To find out how they widen the funnel, find people from non-traditional sources, and screen them to know they’ll be successful at the job, as well as the unexpected benefits the company experienced, listen to the episode.

Words of Wisdom:

“I don’t think we’ve ever made it mandatory to have a college degree.”

“I’m a big believer in the value of periodic face-to-face communication for remote teams.”

“What’s the cost of not diversifying?”

Contact Meetesh Karia:

Twitter – @tesh11
LinkedIn – tesh11


Alex Balazs: The Benefits of Inclusive Leadership



Joanie interviews Alex Balazs, Senior Vice President and Chief Architect at Intuit.  Alex shares the story of his transformation from being a quiet engineer to becoming a communicative leader.  He also shares his insights on inclusion and describes how he is supportive of women in tech.  Being inclusive is key for Alex and he shares why.  He is also on the Board of Lead Inclusively, Inc., a company that helps companies be more inclusive.  We cover a lot in this episode, so be sure to listen to the end.

Highlights:

Q: Tell us the story of how you came to work at Intuit.

“I was born in Ohio and was raised in the Midwest. I always had this feeling that I needed to expand my horizons.  Post graduate, I moved to Northern California and worked for Carl Zeiss.  My first professional program language was Assembly.  I went to work for a startup in Boston and it didn’t work out, but a mentor from Carl Zeiss had just bought a small startup called Intuit and invited me to interview.  I started at Intuit in 1999.”

Q: How did you branch out of being a quiet engineer?

“I was a total introvert growing up.  I was always confident in my personal ability but didn’t know how to communicate.  There was a dissonance between what I felt I could say and what I felt was coming out of my mouth.  And it led me to not say things.  I was afraid I would say something stupid.  I felt the need to be the smartest person in the room and if I didn’t feel I was then I didn’t say anything.”

“There were a couple of events in my early Intuit career where my leadership moved on.  This was the leadership that was responsible for communicating to the rest of Intuit and figuring out which projects we should be working on.  When they all left, I said, ‘Now what am I supposed to do?’  I felt really sorry for myself.  I was afraid. I was angry.  I was upset.  And suddenly I just said, ‘This is an opportunity for me, and I don’t know how I’m going to do it, but I’m going to transform myself into someone who can communicate.’  Through that process I learned that I had to start putting myself out there.”

“The last part of the transformation for me was the transformation from hoping I was the smartest person in the room to expecting I was the dumbest person in the room.”

Q: How does surrounding yourself with people who are smarter than you improve your leadership?

“I do think as you get into leadership roles, it is the only way to be successful.  I’ve seen leaders who’ve tried to be leaders and the smartest person in the room, and it doesn’t work.  Smart people don’t want to work for you.  Smart people with ideas don’t want to speak up.  As an engineer, your job is to assert and to take up space.  I realized as a leader, my job is to create space so that other people can step into that space.”

“And when I did that, the notion of introvert/extrovert became a misnomer.  It wasn’t necessarily about me becoming an extrovert.  It was about me bringing in diverse thought and viewpoints from everyone, including many engineers who are introverts.”

To hear Alex’s tips on how to bring in introverts, how he is inclusive of all diverse people, and how he supports women in tech, listen to the episode.

Words of Wisdom:

“Think of three concentric circles: your comfort zone, your learning zone, and your panic zone.  The only way to make your comfort zone bigger is to get into your learning zone.”

“Surround yourself with people who are smarter than you.”

“I don’t know how a company can survive without being diverse.”

“Working for tech companies, we actually have privilege.”

Contact Alex Balazs:

LinkedIn: https://www.linkedin.com/in/alexgbalazs/

Twitter: @alexgbalazs